Terms and Conditions:

Vouchers can solely be used for Clip ‘n Climb Vancouver
Vouchers are classified as a service voucher and valid for a period of 12 months from the date of purchase and cannot be redeemed after expiry date as per B.C. Reg. 292/2008
Only one gift voucher can be used per booking.
Promotional codes cannot be used in conjunction with gift vouchers.
Email vouchers shall be provided free of charge to the email address provided at point of purchase.
Services must be pre-booked. Vouchers can be redeemed by phone or via our online booking system.
Vouchers are non-refundable.
Monetary vouchers can be used for part or full payment of a climbing session at Clip ‘n Climb Vancouver only.
If the climbing session cost exceeds the amount of the gift voucher, the balance must be paid in full by credit or debit card at the point of booking.
Clip ‘n Climb Vancouver does not guarantee that spaces will be available on any particular day/session. Spaces are only secured once a climbing session has been booked, so it is recommended that you book as early as possible to avoid disappointment.
Vouchers are non-transferable and cannot be exchanged for cash.
Lost, stolen or destroyed gift vouchers will not be exchanged or refunded on request.
In the unlikely event that a climbing session needs to be cancelled by Clip ‘n Climb Vancouver, a new gift voucher shall be issued and shall be valid for a further 12 months. In the event that a climbing session is cancelled by a voucher holder no refund shall be given.